HubMart Refund Policy
Last updated: September 2026
HubMart is committed to customer satisfaction. If you are not satisfied with a product purchased at a HubMart store, please review our refund and exchange policy below.
In-Store Purchases
For products purchased in-store, please return to the store where the purchase was made with your receipt within the applicable return period. Our team will assess the return and process an exchange or refund where applicable.
Perishable and Fresh Products
Perishable items, fresh food, and chilled products are generally not eligible for return unless the product is defective or not as described at the time of purchase.
Defective or Damaged Products
If you receive a defective or damaged product, please bring it to your nearest HubMart store with proof of purchase. We will replace the item or issue a refund at our discretion.
Gift Cards
HubMart Gift Cards are non-refundable and cannot be exchanged for cash.
Online Orders
Refund and return terms for online orders will be published when our e-commerce platform launches.
Contact Us
If you have a question about a return or refund, please contact us through our Contact page or speak to a team member at your nearest HubMart store.